CR
ASHING:
If your app is crashing, please make sure your phone is updated to the newest iOS operating system, and that you have downloaded the latest version of the application by checking the app store under the updates tab.
STEP 2
Try restarting your device
by holding down the physical bottom on top of the device until you get the screen that asks to slide to turn off. Restarting the device will clear the memory and may resolve the issue.
STILL CRASHING?
If your app is still crashing, it has probably become corrupted during the download. We recommend re-downloading it from itunes and trying it again. All our apps have been extensively tested, and should rarely crash. To do this, delete the app from your phone AND your computer. Go back to itunes, and go purchase the app again... it will inform you that you have already purchased the app, and start downloading it again for free.
INNACURACY?
If you have found a spelling mistake or an inaccuracy in one of our anatomy products, please let us know by sending us an email with the specific complaint. We appreciate your help to make our products perfect.
OTHER ISSUES:
We are glad to help. Send us an email...
EMAIL:
Click the link at the bottom of this page to send us an email. Please include which app you are having difficulty with, which device you are using, and which operating system you are running. |
